Privacy Policy

Who we are

London Drivers Voice is an independent publication run by licensed private hire vehicle drivers in London. Our website address is londondriversvoice.org.

We are not affiliated with any union, platform, political organisation, or commercial interest. We do not sell advertising or share data with third parties for commercial purposes.

What data we collect and why

Petition sign-ups
When you sign our petition, we collect your first name, last name, email address, postcode, and optionally your TfL PHV licence number. This data is used solely to record and present the petition to Transport for London and relevant MPs. We will never use it for marketing, share it with platforms, or sell it to any third party.

Contact form submissions
When you use our Contact page, we collect your name and email address so we can respond to your message. This data is stored securely and deleted once correspondence is complete.

Comments (via Disqus)
If you leave a comment on an article, your comment is processed by Disqus. Please refer to the Disqus Privacy Policy for details of how they handle your data. We do not have direct access to your Disqus account data.

Analytics
We use basic analytics to understand which pages are read and how visitors find the site. Analytics data is aggregated and anonymous — we cannot identify individual visitors from it.

Cookies
Our site uses essential cookies required for the site to function. If you have accepted optional cookies, these may include analytics cookies. You can withdraw consent at any time by clearing your browser cookies.

Legal basis for processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

• Consent — for petition sign-ups, where you actively submit your details for a specific stated purpose
• Legitimate interests — for contact form correspondence, where we need your details to respond to your message
• Legitimate interests — for anonymous analytics, to understand how to improve the site

How long we keep your data

• Petition data — retained for the duration of the campaign it relates to, then deleted or anonymised
• Contact form data — deleted once correspondence is resolved, and no later than 12 months after last contact
• Analytics data — aggregated and anonymous, retained indefinitely as statistical records

Your rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the personal data we hold about you
• Right to rectification — you can ask us to correct inaccurate data
• Right to erasure — you can ask us to delete your data (“right to be forgotten”)
• Right to restrict processing — you can ask us to limit how we use your data
• Right to withdraw consent — where processing is based on consent, you can withdraw it at any time
• Right to complain — you can lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise any of these rights, use the Contact page and mark your message “Privacy Request”. We will respond within 30 days as required by UK GDPR.

Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our site runs on HTTPS. Form submissions are transmitted securely. We do not store payment information — we take no payments.

Third-party services

• WordPress / Astra — our website platform. See Automattic’s Privacy Policy
• Disqus — comment system. See Disqus Privacy Policy
• WP Mail SMTP — used to send contact form notifications to us only

We do not use Facebook Pixel, Google Ads tracking, or any advertising technology.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the site after changes are posted constitutes acceptance of the updated policy.