Uber invited London drivers to a Listening Session on 8 June, promising every insight would be valued. Drivers gave up a full day’s income — reimbursed £10 — and got real answers on app features, but nothing on commission, fares, or where the money has gone.
PHV drivers at Gatwick’s South Terminal are using welfare facilities with broken toilet seats, overflowing bins, and no adequate provision for female drivers. The Workplace Regulations 1992 set a clear legal standard. Gatwick is not meeting it.
Driverless cars will take some of your work. The question is not whether to stop them — it is whether you use the window before they arrive to build an income they cannot touch. Here is how.
Uber is acquiring Blacklane — the last major premium chauffeur platform that offered London’s PHV drivers an alternative. Combined with its AV strategy and its control of dispatch software, the deal completes a market encirclement that no competition regulator has yet examined in full.
Part 2 of 2 · Read Part 1: The Airport Trap Investigative Report · April 2026 · London Drivers Voice
Investigative Report · Part 1 of 2 The Airport Trap: What London’s PHV Drivers Pay Just to Do the Job